Outcomes, Outputs, Targets. These have become the buzz-words of the voluntary and community sector over the last 20 years. We would all like to capture and demonstrate the difference we are making in our communities, but for smaller and medium sized organisations, knowing what to measure and how to show the value of our services can seem as if it's beyond our capacity.
Our work with local organisations helps them to gain the understanding and confidence to define and communicate the difference their work is making. It enables people to be clearer about the different aspects of impact measurement including; what to measure, collection methods and tools and reporting mechanisms.